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Effective date: 2026-08-28

LumoCut Terms of Service

These Terms govern your use of LumoCut, including accounts, credits, video processing, acceptable use, payment, refunds, and dispute resolution.

1. Provider

LumoCut is provided by JJLabsIO (Sole Proprietorship). Representative: Jaejin Song. Business registration number: 836-64-00736. Address: 211-4 Omok-ro, Yangcheon-gu, Seoul, Republic of Korea. Contact: [email protected].

2. Service

LumoCut turns short product videos into cleaner localized videos for ads and listings. Users upload a product short, select or provide a target language, and receive a localized output video where removable captions may be cleaned and localized text may be rendered.

The service is focused on product-short localization and does not provide voice dubbing, lip-sync, general video editing, or legal clearance for uploaded content.

3. Accounts and Eligibility

Some features require an account. You must provide accurate information, keep your login credentials secure, and notify us of unauthorized access.

The service is not intended for users under 16. If you use LumoCut on behalf of a business, you represent that you have authority to bind that business.

4. Subscription Credits and Payment

LumoCut provides monthly subscriptions that include credits. New accounts receive one allocation of 6 free trial credits, valid for 30 days after signup; credits expire as stated at purchase or grant.

Payments and recurring subscription management are processed by Polar. New subscriptions are currently offered and charged in USD; the final amount is shown before purchase.

5. Refunds and Digital Processing

Paid subscription payments are generally non-refundable, and canceling mid-cycle does not result in an automatic or prorated refund.

If a technical issue prevents a video job from completing and producing a usable output video, we automatically restore the credits used for that job. Duplicate charges, clear payment errors, and mandatory consumer rights under applicable law are handled separately.

6. User Content and Rights

You retain ownership of videos and other content you upload. You grant LumoCut a limited license to host, process, reproduce, modify, store, and transmit your content only as needed to provide and improve the service, operate security systems, and comply with law.

You are responsible for ensuring that uploaded videos do not infringe intellectual property, privacy, publicity, consumer protection, platform, advertising, or other rights.

7. Acceptable Use

You must not upload illegal content, malware, content that infringes rights, content containing personal information without a lawful basis, or content that you are not authorized to process.

We may remove content, refuse processing, suspend access, or terminate accounts where needed for security, legal compliance, abuse prevention, or material breach.

8. AI Processing and Output

LumoCut uses AI and automated tools for caption detection, OCR, translation, inpainting, and rendering. Outputs may contain errors and should be reviewed before commercial use.

You are responsible for verifying the accuracy, legality, and platform suitability of localized videos before publishing or using them in ads, listings, or social commerce.

Differences in individual expectations about translation, caption removal, or visual quality do not by themselves result in an automatic refund or credit restoration. Objective technical failures, including an output video that cannot be generated, downloaded, or played, are handled under Section 5.

9. Intellectual Property

LumoCut, including software, interfaces, workflows, branding, and service materials, is owned by JJLabsIO or its licensors. We grant you a limited, non-exclusive, non-transferable right to use the service according to these Terms.

10. Service Changes and Availability

We may change, suspend, or discontinue features with reasonable notice where practical. We may perform maintenance or emergency changes when required for security, stability, or legal compliance.

11. Privacy

Personal information is processed according to our Privacy Policy. Account signup should include required agreement to the Terms and Privacy Policy, plus separate optional consent for marketing emails.

12. Liability

To the maximum extent permitted by law, LumoCut is provided on an as-is and as-available basis. We are not responsible for business losses caused by user misuse, unauthorized uploads, third-party platform decisions, or unreviewed outputs.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

13. Changes to Terms

We may amend these Terms within the scope permitted by law. Material changes will be announced at least 7 days before the effective date, and changes materially unfavorable to users will be announced at least 30 days in advance where required.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Korea. The Seoul Central District Court has primary jurisdiction, except that mandatory consumer protection rules and courts of a user's place of residence may apply where required by law, including for EU consumers.

15. Contact

Questions about these Terms may be sent to [email protected]. Revision history: 2026-08-28 - Initial publication.